Course Content
Insurance Verification 101
Welcome to Insurance Verification 101! This course is designed to help medical, dental, and behavioral health practices understand the insurance verification process, its importance, and how it impacts the revenue cycle management (RCM) process. By the end of this course, you will be able to efficiently verify patient insurance and troubleshoot common issues.
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Protected: Insurance Verification 101

Insurance verification is the process of confirming a patient’s insurance coverage with their provider. Practices perform this step before scheduled appointments, during new patient registration, and periodically to ensure accurate billing.

Why is it Important?

  • Ensures the patient’s insurance is active.
  • Helps avoid claim denials due to inactive or incorrect insurance.
  • Ensures the practice has the correct payer information before billing.