Frequently Asked Questions
Real Solutions. Real Support. Independence Without the Uncertainty.
General Questions
What can I expect from The IPM Group?
You can expect a partner that helps to identify and close the gap that keeps practices from running efficiently. Whether it’s reimbursements, payer contracts, or administrative bottlenecks, we provide solutions that keep your practice moving forward.
Is your model 100% virtual?
While much of our support is delivered virtually to keep costs down and ensure quick response times, we also have staff and administrators who can be on-site or on-call when your practice needs in-person support. This hybrid approach gives you the best of both worlds: the efficiency of virtual management with the reassurance of in-person assistance when it matters most.
Will I still have control over my practice?
Absolutely. Unlike larger management groups or hospital systems, we don’t buy or control your practice. You make all clinical and business decisions. We simply provide the administrative muscle and strategic guidance so you can focus on growth and patient care.
What services do you provide?
We offer a full suite of management solutions tailored for independent practices, including:
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Billing & revenue cycle management
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Credentialing & contracting with payers
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Compliance & HR support
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Marketing & patient growth strategies
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Administrative support & process optimization
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Practice development and expansion planning
How do your costs compare to hiring staff?
Most practices save significantly by working with The IPM Group. Instead of hiring multiple full-time employees for billing, credentialing, and admin, we provide a team of experts at a fraction of the cost. Our pricing is flexible and designed to fit your practice’s size and needs.
Who is on your team?
Our team is made up of providers, administrators, and practice leaders who have walked in your shoes. We’ve owned and managed independent practices ourselves, so we understand the day-to-day challenges and how to solve them effectively.
How quickly can you start supporting my practice?
In most cases, onboarding begins within a few weeks. We start with a needs assessment, identify your pain points, and customize a support plan. From there, you’ll see immediate relief in areas like billing follow-up, credentialing, or admin tasks.
How do I know if The IPM Group is right for me?
If you feel bogged down by admin, struggling with billing collections, or considering growth but don’t have the support, we’re a fit. Think of us as your back-office engine—keeping things moving smoothly so you can focus on medicine, not paperwork.
About Our Services
Billing & Revenue Cycle Management
We help close the gap between services rendered and reimbursements received. From claims to collections, our team works to reduce denials, improve cash flow, and maximize revenue.
Credentialing & Contracting
Delayed credentialing or weak contracts can create costly gaps in revenue. We streamline payer processes, renewals, and negotiations to ensure you get timely reimbursement and stronger incentives.
Administrative & Compliance Support
Day-to-day operations can be overwhelming. We support HR, policy development, compliance audits, and staff training—keeping your practice running smoothly and protected from unnecessary risks.
Practice Growth & Marketing
Whether you’re looking to attract new patients, expand services, or open a new location, we provide strategic marketing and growth planning tailored to your specialty and community.
On-Site & Virtual Practice Management
Our hybrid model gives you flexibility. We provide high-touch virtual support combined with staff and administrators who can be on-site or on-call when needed. This ensures your practice gets the right level of support at the right time.
Better Healthcare Support Start Here
Support That Puts You at the Center
At The IPM Group, you are never just another practice. You are a partner in a connected, supportive community of independent providers. Our team works behind the scenes to manage the administrative weight, billing, credentialing, compliance, and more so that you can stay focused on what matters most, your patients. Whether you’re navigating day-to-day operations or planning for growth, we make sure you feel supported, informed, and confident in your practice journey.