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Insurance Verification 101
Beginner • 30 min.
Learn how to verify patient insurance accurately and efficiently. This course covers eligibility checks, understanding benefits, avoiding common errors, and communicating coverage clearly to patients. Perfect for front desk and billing staff looking to reduce denials and improve collections.
HIPPA Essentials: Safeguarding Patient Privacy In Healthcare
Beginner • 45 Min.
This course teaches healthcare staff how to protect patient information, prevent privacy violations, and stay compliant with HIPAA regulations. Learn best practices for handling records, digital tools, and conversations securely. Iideal for onboarding and annual training.
Compassionate Care: Elevating Customer Service Through Empathy and Listening
Beginner • 25 MIN
Build stronger patient relationships through empathy and communication. This course trains your team to actively listen, de-escalate tension, and create positive experiences with every interaction. Perfect for front desk, clinical, and support staff.
Credentialing 101
Beginner • 25 MIN
Simplify the provider credentialing process from start to finish. Learn how to complete applications, manage timelines, track documents, and avoid common mistakes. This course is ideal for office managers, credentialing teams, and billing staff.
Cybersecurity Essentials
Beginner • 35 MIN
A practical, engaging course that teaches healthcare staff how to recognize and prevent digital threats in the workplace. Focused on front-desk staff, clinicians, billing, and admin, this course helps your team protect electronic patient records, avoid phishing attacks, and follow best practices for mobile devices, passwords, and secure communication.
The Nursing Business Fundamentals
Beginner • 35 MIN
Step into the world of private-practice nursing with practical, hands‑on skills. This course equips nurses to excel in front desk duties, note-taking, patient communication, time reporting, HIPAA compliance, infection control, emergency response, and ongoing professional development. Learn through interactive role-play and real-world examples, preparing you to thrive in a private provider setting.
OSHA Compliance Essentials for Healthcare Workers
Beginner • 35 MIN
This engaging, practical course gives healthcare workers the tools to stay safe, protect patients, and comply with OSHA standards. From bloodborne pathogens and chemical hazards to emergency preparedness and ergonomics, you’ll learn how to navigate risks confidently — with real-world tips, memorable lessons, and a touch of humor to make safety stick.
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Enhance Your Practice’s Success with Our Physician-Led Support
With The IPM Group’s expert team behind you, your practice can thrive while you focus on what matters most—providing outstanding care to your patients. Our experienced professionals handle the complex business operations, from financial management to strategic planning, ensuring your practice runs smoothly and efficiently.