What to Expect at a Sick Visit | Parent Guide |The IPM Group

When your child isn’t feeling well, coming in for a sick visit can feel stressful, especially if symptoms appeared suddenly. At The IPM Group, our goal is to make every visit calm, clear, and supportive so you know exactly what to expect and what happens next.

What to Expect:

Before You Arrive

It helps to have a few details ready:

  • When symptoms started and how they’ve changed

  • Your child’s highest temperature and how it was measured

  • Any medications given (name, dose, and time)

  • Recent exposures (siblings, daycare, school, travel, illness around them)

If possible, bring:

  • A list or photos of your child’s medicines

  • Notes on diaper counts or bathroom trips for infants and toddlers

This information helps your provider understand the full picture.


At Check-In

You may be asked a few quick questions about your child’s symptoms, recent exposures, or whether anyone in the household has been sick.
Vital signs, like temperature, heart rate, and oxygen levels are usually taken right away.

If your child has respiratory symptoms, you may be asked to wear a mask to help protect other families in the waiting room.


During the Exam

Your provider will:

  • Ask detailed questions about symptoms

  • Examine the ears, nose, throat, lungs, heart, abdomen, skin, and sometimes eyes

  • Look for signs of dehydration or difficulty breathing

Depending on your child’s symptoms, tests may include:

  • A throat swab for strep

  • A nasal swab for RSV, flu, or COVID-19

  • Urine testing (commonly for infants with fever or children with symptoms)

  • Additional labs or imaging if needed

Sick visits are thorough but gentle — the goal is to understand what’s going on as quickly and comfortably as possible.


Talking Through the Plan

By the end of your visit, you should have clear answers such as:

  • What is the most likely diagnosis?

  • Is it viral or bacterial?

  • Do we need medicine or can this be managed at home?

  • What symptoms should improve first?

  • What warning signs mean we should call back or go to urgent care/ER?

  • When should we follow up?

Never hesitate to ask your provider to repeat instructions or write things down for you.


After the Visit

  • Follow care instructions closely

  • Give medicines exactly as prescribed

  • Use your patient portal or nurse line if symptoms change

  • Schedule follow-up if recommended

The goal is to help your child feel better, stay safe, and recover quickly, with full support from your pediatric and primary care team.

Written by Will Roberts

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