Technology makes communication easier — and more dangerous. Even the best intentions can lead to HIPAA violations if you’re not careful.
Safe Use of Tech:
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Never text PHI through unencrypted apps
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Use secure, HIPAA-compliant platforms for telehealth
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Avoid accessing patient records from personal devices unless secure
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Don’t email PHI unless it’s encrypted and verified
Common Mistake:
Emailing a spreadsheet with PHI to the wrong recipient — even internally — is a violation.